Terms & Conditions

• A $75.00 deposit is applicable to all purchases. The Balance is due on the service delivery.
• A $75.00 fee will be applied for cancellations made within 48 hours of the scheduled shoot if no rescheduling date is provided.
• If a property is canceled at the last minute without scheduling a reshoot and the photographer has already arrived or is in the process of shooting, the full price will be charged.
• All video, photo and virtual staging services are limited to a maximum of three revisions.
• Please refer to our map and rates below for travel fees applicable to locations outside our service area.
• We are not responsible for weather conditions. Aerial photoshoots may be postponed until appropriate weather is achieved, and additional travel charges may apply.
• We are not responsible for any pets present on the property.
• Property should be in shooting condition upon photographer arrival. Please follow our pre-shooting checklist
• If the property is not prepared and photographers must wait, a fee of $75.00 per 30-minute increment will be charged for their time.
• All Matterport models and property websites include six months of free hosting after which the project will be archived. Contact us for the project activation for $55 annual fee.
• A surcharge of $20 will be added to all orders placed for Toronto Downtown.
• We reserve the right to suspend any listings for unpaid services, with a 48-hour renewal period and a $75.00 penalty fee.
• Please ensure that no tenants are present on the property during the scheduled photography session.
• Our photographers do not handle heavy lifting or cleaning tasks. For optimal results, we kindly request the presence of a realtor or property owner on site during the session.